Privacy Policy

This Privacy Policy explains how Poseidon’s Pets of Picayune (“we,” “us”) collects, uses and shares your personal information when you visit picayunepets.com, buy from us, or contact us.

Information we collect

  • Information you give us: your name, email, phone number, billing and shipping address, and order details, plus event date and location for tent rentals, and anything you send us through the contact form, newsletter sign-up or messages.
  • Payment information: payments are processed by Shopify and our payment providers. We do not store full card numbers.
  • Automatically collected information: device, browser, IP address, and how you use our site, collected through cookies and similar technologies used by Shopify and our analytics and marketing tools.

How we use it

  • To process and deliver orders, arrange shipping, pickup, local delivery and rental setup, and provide customer support.
  • To contact you about your order, including shipping dates and live-arrival arrangements.
  • To send newsletters and promotions if you've subscribed. You can unsubscribe at any time using the link in any email.
  • To keep our site secure, prevent fraud, and improve our website and products.
  • To comply with legal obligations.

How we share it

We share personal information only as needed to run our business: with Shopify (our e-commerce platform), payment processors, shipping carriers, and service providers that help with our website, email and marketing (for example Meta/Facebook and Instagram and Google). They may use it only to provide their services. We may also share information when required by law. We do not sell your personal information.

Cookies

We and our service providers use cookies to make the site work (for example, your cart), remember your preferences, and understand site usage. You can control cookies in your browser settings. Blocking some cookies may affect how the site works.

Data retention

We keep order records as long as needed for our business, accounting and legal obligations, and other information until you ask us to delete it, unless we're required to keep it.

Your rights

You can ask us to access, correct or delete your personal information, or to stop marketing emails, by contacting us below. Depending on where you live, you may have additional rights under applicable law, and we will honor them.

Children

Our site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The updated version will be posted on this page.

Contact

Poseidon’s Pets of Picayune, 103 Lois Lane, Picayune, MS 39466 · (769) 242-1050 · poseidonspets@yahoo.com